Privacy Policy

Effective Date: April 16, 2026
Last Updated: April 16, 2026

Colorado Mudjacking ("Colorado Mudjacking," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, submit a form, call, text, email, or otherwise interact with us online or offline.

This Privacy Policy is intended to help you understand what information we collect, why we collect it, how we use it, when we may share it, and what choices you may have regarding your information.

1. Scope of This Privacy Policy

This Privacy Policy applies to:

  • Our website, including all pages, forms, and features operated by Colorado Mudjacking.

  • Communications you have with us by phone, email, text message, social media, or through online advertising platforms.

  • Requests for estimates, consultations, inspections, assessments, scheduling, and customer service.

  • Any other online or offline interactions where this Privacy Policy is provided or referenced.

This Privacy Policy does not apply to third-party websites, services, or platforms that we do not own or control, even if they are linked from our site.

2. Information We Collect

We may collect personal information, project-related information, technical information, and other data depending on how you interact with us.

A. Information You Provide Directly

We may collect information that you voluntarily provide, including:

  • Your name

  • Email address

  • Phone number

  • Property address or service address

  • Mailing or billing address

  • Details about your project or service request

  • Photos, videos, or documents you submit to us

  • Preferred scheduling information

  • Information included in messages, quote requests, or contact forms

  • Payment-related information, if applicable

If you contact us by phone, email, text, or through a contact form, we may keep records of those communications and any information you choose to provide.

B. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and similar technologies. This may include:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Date and time of access

  • Referring website or source

  • Click activity and navigation patterns

  • General geographic location based on IP address

C. Information from Third Parties

We may receive information from third parties, such as:

  • Website hosting providers

  • Analytics providers

  • Advertising and marketing platforms

  • Lead generation services

  • Social media platforms

  • Call tracking providers

  • Payment processors

  • CRM or customer management software providers

The information we receive from third parties depends on the services they provide and your settings or interactions with those platforms.

3. How We Use Your Information

We may use your information for business and operational purposes, including to:

  • Respond to inquiries and communicate with you

  • Provide estimates, consultations, and project assessments

  • Schedule appointments and service visits

  • Provide concrete lifting, leveling, mudjacking, and related services

  • Process transactions and send invoices or receipts

  • Maintain customer records

  • Improve our website, services, and customer experience

  • Monitor website performance and usage patterns

  • Personalize content and communications

  • Send service-related messages and updates

  • Send marketing communications, where permitted by law

  • Measure the effectiveness of advertising campaigns

  • Detect, investigate, and prevent fraud, abuse, or unauthorized access

  • Protect our rights, safety, property, users, and business operations

  • Comply with legal obligations and enforce agreements

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, scripts, tags, session replay tools, analytics tools, and similar technologies to improve website performance and better understand how users interact with our site.

These technologies may be used to:

  • Remember your preferences

  • Improve functionality and performance

  • Analyze traffic and visitor behavior

  • Measure the effectiveness of ads and campaigns

  • Help us better understand how visitors use our website

  • Support remarketing or advertising efforts

You can usually control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Types of Cookies We May Use

  • Essential cookies: Necessary for core site functionality.

  • Analytics cookies: Help us understand site traffic and usage.

  • Advertising cookies: May be used to deliver more relevant advertising and measure ad performance.

  • Preference cookies: Remember settings and preferences.

5. Analytics and Advertising

We may use analytics and advertising tools provided by third parties, which may collect information about your use of our website over time and across different websites or services.

These tools may help us:

  • Understand visitor behavior

  • Improve site content and performance

  • Track conversions and lead sources

  • Deliver relevant ads to interested users

  • Evaluate marketing campaigns

These providers may use cookies or similar technologies to collect data about your visits. Their data practices are governed by their own privacy policies.

6. Communications with You

We may contact you by phone, email, or text message for purposes such as:

  • Responding to your questions

  • Providing estimates or scheduling information

  • Confirming appointments

  • Following up بشأن a project or service request

  • Sending invoices or receipts

  • Providing customer service

  • Sending promotional communications, where allowed

By submitting your contact information, you consent to being contacted by Colorado Mudjacking regarding your inquiry or request. If you no longer wish to receive marketing emails, you may unsubscribe using the instructions in those emails. For text messages, you may reply with a standard opt-out keyword where applicable.

7. How We Share Information

We do not sell your personal information in the traditional sense of exchanging it for money. However, we may share your information in the following circumstances:

A. Service Providers

We may share information with vendors, contractors, consultants, and service providers who perform services on our behalf, such as:

  • Website hosting

  • Analytics

  • Advertising and marketing support

  • Call tracking

  • CRM and lead management

  • Payment processing

  • Scheduling and communications tools

  • IT and security support

  • Accounting, legal, or professional services

These parties may access information only as needed to perform services for us or on our behalf.

B. Business Transfers

If we are involved in a merger, acquisition, asset sale, financing, restructuring, or similar business transaction, information may be transferred as part of that process.

C. Legal Requirements and Protection

We may disclose information when we believe disclosure is necessary to:

  • Comply with applicable law, regulation, legal process, or governmental request

  • Enforce our terms, contracts, or policies

  • Detect or prevent fraud or security issues

  • Protect the rights, property, or safety of Colorado Mudjacking, our customers, or others

D. With Your Direction or Consent

We may share information if you request or authorize us to do so.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Provide services

  • Maintain records of customer interactions and projects

  • Comply with legal, tax, accounting, or reporting obligations

  • Resolve disputes

  • Enforce agreements

  • Improve our operations and business records

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. How We Protect Information

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, alteration, or disclosure.

However, no data transmission or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Choices and Rights

Depending on where you live, you may have certain privacy rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Request information about how your data is used or shared

  • Opt out of certain marketing communications

  • Limit certain uses of your information where permitted by law

We may need to verify your identity before processing certain requests. We may also deny a request when permitted by law.

To submit a privacy-related request, please contact us using the information in the "Contact Us" section below.

11. State Privacy Rights

Certain states, such as California, Colorado, Virginia, Connecticut, Utah, and others, may provide residents with additional privacy rights. If applicable law grants you specific rights, we will honor verified requests as required.

Depending on applicable law, these rights may include:

  • Confirming whether we process your personal information

  • Accessing personal information

  • Correcting inaccuracies

  • Deleting personal information

  • Obtaining a portable copy of certain data

  • Opting out of targeted advertising, certain profiling, or certain types of data sharing

  • Appealing a denied privacy request where required by law

If you are a resident of a state with applicable privacy rights and would like to exercise those rights, contact us using the information below.

Colorado Privacy Notice

If you are a Colorado resident, you may have rights under the Colorado Privacy Act, subject to applicable exceptions. These may include rights to access, correct, delete, and obtain a portable copy of personal data, as well as to opt out of targeted advertising, certain profiling, or certain sales of personal data if those activities apply.

If we deny your request, you may have the right to appeal that decision by contacting us and stating that you wish to appeal our response.

12. Do Not Track Signals

Some browsers offer a "Do Not Track" setting. Because there is not currently a universal standard for how to respond to these signals, our website may not respond to Do Not Track requests in all cases.

13. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can review and delete the information if appropriate.

14. Third-Party Links and Services

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing information.

15. Social Media and Public Content

If you interact with us on social media or post content that tags or references Colorado Mudjacking, we may be able to view that information depending on your privacy settings and the platform’s rules.

Information you share publicly on social media may be visible to others. Your use of social media platforms is governed by the privacy policies of those platforms.

16. Testimonials, Reviews, and User Content

If you provide a testimonial, review, photo, or other content to us, we may use it for business, marketing, or promotional purposes, subject to any agreement we make with you and applicable law.

If you would like us to remove a testimonial or review that appears on our website and was submitted directly to us, contact us and we will review your request.

17. Payment Information

If you make a payment to us, payment processing may be handled by a third-party processor. We do not necessarily store full payment card details on our own systems. Payment information is subject to the privacy and security practices of the payment processor used.

18. Email, Phone, and SMS Communications

If you provide your phone number or email address, we may use it to contact you regarding your inquiry, estimate, appointment, or project.

If we send marketing or promotional messages by email or text, you may opt out as provided in those communications. Even if you opt out of marketing, we may still send non-promotional messages related to your service, account, or transaction.

19. Business Information and B2B Communications

If you contact us on behalf of a company, property manager, contractor, or business, we may collect business contact information and use it for ordinary business purposes such as proposals, scheduling, invoicing, project management, and ongoing communications.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or other factors. When we do, we will update the "Last Updated" date at the top of this page.

Your continued use of our website or services after changes are posted means the updated Privacy Policy will apply to your interactions going forward.

21. Website Tools, Tracking, and Third-Party Services

Our website may use various third-party tools and integrations to improve functionality, analyze traffic, and manage customer interactions. These tools may collect information as described in this Privacy Policy.

Call Tracking

We may use call tracking services to better understand how users find and interact with our business. These services may assign unique phone numbers or record call data such as call time, duration, and source. In some cases, calls may be recorded or logged for quality assurance and training purposes.

Jobber (Quoting, Scheduling, and Payments)

We use Jobber as our customer management, quoting, scheduling, and payment processing platform. When you request an estimate, approve work, or make a payment, your information may be processed through Jobber.

Information collected through Jobber may include:

  • Contact information

  • Project details

  • Property address

  • Payment information

Jobber handles payment processing and data storage in accordance with its own privacy and security practices. We encourage you to review Jobber’s Privacy Policy for more information.

Analytics and Advertising Tools

We may use tools such as Google Analytics, Google Ads, and similar platforms to understand how visitors interact with our website and to measure the effectiveness of our marketing.

These tools may collect information such as:

  • Pages visited

  • Time spent on site

  • Traffic sources

  • General location data

These tools may use cookies and similar technologies. Data collected is generally aggregated and used to improve website performance and marketing efforts.

Session Recording and User Interaction Tools

We may use tools such as Microsoft Clarity or similar session replay technologies to better understand how users interact with our website.

These tools may record:

  • Mouse movements

  • Clicks

  • Scrolling behavior

  • General site interaction

This information is used to improve usability and user experience. Sensitive information is not intentionally collected through these tools.

Embedded Maps and Content

Our website may include embedded maps (such as Google Maps) or other third-party content. These services may collect data such as your IP address and usage information when you interact with them.

These third-party services operate under their own privacy policies, and we encourage you to review those policies for more information.

Security and Spam Protection Tools

We may use tools such as Google reCAPTCHA or similar services to protect our website from spam, abuse, and automated activity.

These tools may analyze user behavior to determine whether interactions are legitimate. This may include collecting technical data such as IP address and browsing behavior.

22. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, you may contact us at:

Colorado Mudjacking
3195 South Zuni Street
Englewood, CO 80110
720-248-9292
info@coloradomudjacking.com
www.ColoradoMudjacking.com

If you are submitting a privacy rights request, please include enough information for us to understand your request and verify your identity.